Services

the service manager chatroom

Join Coach Charlie Dye, every month for an exclusive, members-only call where service managers, general managers and fixed ops leaders come together to exchange ideas, share experiences, and discuss the latest trends in fixed operations. This interactive session is designed to foster collaboration, problem-solving, and continuous learning in a supportive environment. Whether you're looking for advice on managing your team, improving service department performance, or tackling common challenges, The Service Manager Chatroom is your space to connect, learn, and grow with like-minded professionals.

As a member, you'll have direct access to a community of experts, and every call is an opportunity to ask questions, gain new insights, and walk away with actionable strategies to implement in your dealership. Join the community today!

Calls are hosted on Every 3rd Tuesday at 1pm PST, and after signing up, you'll receive all the details to join the call and be ready to engage with the group. Current coaching clients have access to The Service Manager Chatroom included in their coaching package.

consultation visit

In this intensive two-day consultation, we’ll dive deep into your dealership’s fixed operations, identifying key areas for improvement and implementing actionable strategies to drive performance. Over two days, I’ll work closely with your team to optimize processes, enhance leadership, and develop solutions tailored to your specific challenges. By the end of our visit, we'll have the information we need to create a clear action plan and the tools to boost efficiency, customer satisfaction, and profitability.

tailored remote service manager coaching

Designed for busy service managers, this remote coaching program provides personalized guidance to enhance leadership, optimize service department operations, and drive performance—all from the convenience of your location. Through one-on-one sessions, we'll address your specific challenges, set actionable goals, and implement strategies to improve team productivity, customer satisfaction, and profitability. Flexible and results-focused, this coaching ensures you have the support you need to thrive in your role.

Ideal for new service managers and general managers looking to learn more about fixed operations, this program will give you the tools and knowledge to excel in your leadership role.

On-Site Performance Clinics

Our on-site coaching clinics are designed to transform your dealership’s performance through in-depth, hands-on coaching. I will work directly with your team, focusing on key areas such as fixed operations, leadership development, service department efficiency, and process optimization. Each clinic builds on previous progress, ensuring continuous improvement and measurable results. This tailored coaching experience provides your team with the tools, strategies, and ongoing support to excel in a competitive market.

This package also includes tailored remote service manager coaching to provide ongoing support and development between our visits.