Drive Profitability & Performance in Fixed Operations
At C Dye Coaching, we specialize in boosting the profitability and efficiency of your service department. Our customized coaching programs are designed to improve key performance indicators (KPIs) such as Effective Labor Rate (ELR), Customer Pay Hours Per Repair Order (CP HPRO), and customer experience metrics, helping your dealership maximize revenue and customer retention. Whether you're looking to increase profitability, refine operational strategies, or develop leadership within your team, we provide the insights and support to make it happen.
We offer both remote and on-site coaching across Canada, the U.S., and the UK, tailoring our approach to meet the specific needs of your dealership. Following an initial consultation, you’ll receive a detailed action plan designed to elevate your fixed operations.
Profit-Driven Strategies
We focus on maximizing revenue potential by improving ELR, CP HPRO, and overall service department profitability. Our proven methods help you identify missed opportunities, refine pricing structures, and increase technician efficiency.
Customer Experience & Retention
Enhancing customer experience directly impacts retention and revenue. We help you implement processes that drive higher CSI scores, improve customer loyalty, and increase return service visits.
Performance Optimization & Team Development
Through targeted skill development and leadership training, we ensure your team operates at peak efficiency. Our coaching helps advisors and managers implement best practices that lead to higher sales conversions and stronger customer relationships.
Service Manager Mentorship & Leadership Development
Strong leadership is essential for sustained success. Our mentorship programs empower service managers with the skills and confidence needed to lead their teams effectively, drive accountability, and maintain high-performance cultures.
Let’s Unlock Your Service Department’s Full Potential
Partner with C Dye Coaching to transform your fixed operations, increase profitability, and create lasting success. Contact us today to take the first step toward measurable improvements in your service department.
Our Mission
At C Dye Coaching, our mission is to empower your dealership to achieve sustainable growth. Together, we’ll identify opportunities for improvement, implement actionable solutions, and cultivate a culture of performance that resonates throughout your operations.
“It’s not the strongest that survive, Nor the most intelligent. But the most responsive to change. ”